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Testimonials
This is what our customers are saying...
Awesome People & Service
"Just came back from Hoff's today and I got to say, this is a refreshing change from the usual repair shops! They have a great drop off service for local people but if you are not local, just ask them to drop you off at Panera. I was able to work on the internet and have lunch while they worked on my car. Linda and the front staff were awesome! They were honest, upfront about the repair costs. In fact they pride themselves on being accurate in their diagnoses (the very first time) and in estimating repair costs (also in the very first time). These guys caught the repair issue which the auto dealers repair shop had misdiagnosed and the actual repair cost me a third of what the dealer repair shop had quoted me! These guys are a little far from where I live but I am done searching for another repair shop- there is always Panera!! For a $10 new customer discount (from the internet), tell them Sameer referred you! BTW, the dog is just a very curious busybody and very friendly."
 Thanks, Sam
Great Service
"Being relatively new to this area, I was happy to find this garage. From reading their website and spending a couple hours there, I can see this is a friendly, courteous, and customer service orientated family owned business. They offered me the option of waiting or providing me a ride home. I chose to stay in their waiting area where they provided coffee, tea and a television. While waiting, I witnessed many interactions with customers and every one of them was friendly and professional. They even provided free advice. I brought my car in for brake service and after the initial diagnoses they provided me very honest feedback and provided a few options. The options were regarding the quality of parts. I felt the advice was sound and there was no up-selling. They also provided me a $10 discount for my first service and explained the referral program to me. If you refer a new customer, the new customer and you will receive $10 discount (feel free to use me as the referrer ;-)). I never asked for it, they just applied the discount. Bottom line: I was so happy with this experience; I can finally say I have found my auto shop."
Martin
To all you good people!
"Many Thanks for your kindness!"
Fondly,
Your old friend, Irma
Brian, Pat, Larry and Taya
"As you can see we made it! I'll always appreciate your help and friendship..."
Best to you and yours, Peter
John and Brian,
"Thanks very much- the car is running much better. The doors open easily which was especially important on those very cold days. The freezing weather iced them shut, but at least the opened with WD40 and the lube you gave them. Also thanks to Taya and Linda for keeping the office running efficiently and always with a smile. And to Pat for getting the parts! My old car seems to need a lot of them. Happy and Healthy New Year to you all."
Bonny
Johnny,
"Thank you so much for all of your help over the years with our cars. And thank you for helping us with our car this past week. You are really good, wonderful and caring people and your quick and efficient help is really appreciated. I appreciate your services and kindness and caring very, very much."
All my best, Tina
Dear John,
"Many thanks for the ride up to Schooley's Mountain, and for your fixing the air conditioning and the inspection!"
Mrs. Charlton
Dear John,
"It was so good to see you and your family today. The way you, and your family welcome me and my 77 Ford Granada ("Dove") is very meaningful. Thank you!"
Mrs. Charlton
Dear Mr. Hoff,
"Thank you for being so nice... Your thoughtfulness is appreciated very much. You truly were a life-saver for me! I can't thank you enough!"
Sincerely, Elena
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